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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Francisca Tinker

February 10, 2026

5  out of  5
rating by Francisca Tinker
"Everyone is friendly and available during their office hours. They respond promptly to emails and text. Thank you all!"
We responded:
"Thank you, Francisca, for sharing your experience with us. We're glad to hear that our team's friendliness and prompt communication met your expectations. Your feedback is greatly appreciated. "
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Lexie Cramer

February 9, 2026

5  out of  5
rating by Lexie Cramer
"Mallory and her team are great to work with and always super helpful!"
We responded:
"Thank you, Lexie, for your kind words about our team. We're glad to hear that you find us helpful and enjoy working with us. Your feedback means a lot to us. "
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Garrison Randolph

February 9, 2026

5  out of  5
rating by Garrison Randolph
"Kenzie is the best insurance agent!"
We responded:
"Thank you, Garrison, for your kind words about Kenzie! We're glad to hear she's made such a positive impact on your experience with us. If you need anything else, feel free to reach out. "
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Tyler Dunn

February 9, 2026

5  out of  5
rating by Tyler Dunn
"Got a great deal on insurance compared to my previous provider dealt with Kenzie the whole time and can not be more pleased will definitely recommend"
We responded:
"Thank you, Tyler, for sharing your experience! It's great to hear that Kenzie was able to help you find a better deal on insurance. We appreciate your recommendation."
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Michelle Crumbley

February 5, 2026

5  out of  5
rating by Michelle Crumbley
"Everyone down there is absolutely amazing. We just started a new business, and truly, we never could have done it without them all!! They make it easy, affordable and most of all, your not just another customer....Thanks you all for everything you do for us!!!"
We responded:
"You are amazing!! We love working with you and Wade. We are cheering you on with your new business and appreciate you being an amazing customer. Thank you for your kind words, Missy! -Mallory "
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John Marcellino

February 4, 2026

5  out of  5
rating by John Marcellino
"Kelsey's knowledge of available services make the purchasing process enjoyable. She is dedicated and professional in seeing that her customers are informed of all options. Great to work with!"
We responded:
"Thank you so much for leaving Kelsey an amazing review! We appreciate your loyalty and trust in our office to help protect your family!"
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Alexandria Foutch Smith

January 6, 2026

5  out of  5
rating by Alexandria Foutch Smith
"Kelsey was fantastic to work with. After reviewing our policies, she not only reduced our monthly payment but also increased our coverage, a true win-win. Every time we called, a real person answered the phone, which made the entire experience smooth and reassuring. Highly recommend!"
We responded:
"We really appreciate you taking the time to leave such a kind review. It means a lot to our team!"
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Kenneth Kinnaird

December 18, 2025

5  out of  5
rating by Kenneth Kinnaird
"Kenzie went above and beyond to ensure my family and I had the correct policy to suit our needs, providing the best service we have ever received from an insurance company. She took the time to go line by line through the policy, making sure I clearly understood every detail. There was no fine print, no hidden fees, and absolutely no BS. I highly recommend having Kenzie review your current policy to make sure nothing is overlooked and that you truly have the coverage you need and deserve. She looks out for her clients like family. I only wish I could give more than five stars—because perfection doesn’t even begin to describe my experience with her elite customer service."
We responded:
"Thanks for the amazing feedback! We’re so glad we could meet your expectations and hope to see you again soon."
Profile photo of Scott Kolb, CAI, CAR, CPC

Scott Kolb, CAI, CAR, CPC

December 16, 2025

5  out of  5
rating by Scott Kolb, CAI, CAR, CPC
"Great Team, Excellent Service, and Attention to Detail... a special thank you to Kellie!"
We responded:
"We’re grateful for your 5-star rating and your support. Looking forward to serving you again!"
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Nick Underhill

December 9, 2025

5  out of  5
rating by Nick Underhill
"Kenzie was very helpful and made the process very easy! She also answered all of my questions quickly. Very good service!"
We responded:
"Your review made our day! Thank you for choosing us and for sharing your experience."
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Tasha W

October 11, 2025

5  out of  5
rating by Tasha W
"Kelsey is a sweet girl!! She helped me with everything I needed. Thank u"
We responded:
"We appreciate the love! Thanks for trusting us—we can’t wait to welcome you back."
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Natasha Pedigo

October 10, 2025

5  out of  5
rating by Natasha Pedigo
"Kelsey P. is always helpful and never minds to quote anything I need in a fast and efficient turn around time. It makes having insurance through State Farm easy, simple, and convenient."
We responded:
"Thank you for the 5 stars! Feedback like this keeps us motivated to do our best every day."
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Chibi Reviewer

October 10, 2025

5  out of  5
rating by Chibi Reviewer
"Been working with Gracie since 2013 at Progressive. Heard she moved to State Farm and had to follow her there. My old policy was $384 a month for full coverage, but with State Farm she got it down to $140 a month. This is why I work with her and glad to see she always thinks of the customer"
We responded:
"So glad you had a great experience! Thanks for sharing and for being an awesome customer."
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Tabatha Wilson

October 8, 2025

5  out of  5
rating by Tabatha Wilson
"I’ve been trying for months to get this drive safe and save thing done so I can continue to get my discount and she was the only one that would even try to help me so I really appreciate that"
We responded:
"Your support means the world to us. Thanks for the 5-star review!"
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Casey Griffin

October 8, 2025

5  out of  5
rating by Casey Griffin
"I have a life insurance policy that Kelsey Pyles helped me set up! It was super easy and quick! I would definitely recommend State Farm for your insurance needs! Of course the rates were great, too! Always great customer service!"
We responded:
"So glad we could deliver a great experience. Thanks for the 5 stars!"
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Lori Hendrix

October 6, 2025

5  out of  5
rating by Lori Hendrix
"Kelsey is fabulous to work with! So sweet and helpful! Made an appointment with her to go over our policies to make sure we had everything covered and helped with lowering our premiums. Highly recommend!"
We responded:
"We love hearing this—thank you! Kelsey will be so happy to know her support and attention to detail made a difference. We’re glad we could help review your policies and lower your premiums. Thanks for the recommendation!"
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Stephanie Williams

October 6, 2025

5  out of  5
rating by Stephanie Williams
"Kelsey is very professional and has immaculate customer service! Recommend 1000%"
We responded:
"Thank you for the wonderful review! We’re glad Kelsey delivered such excellent service and truly appreciate your recommendation."
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Lexie Olsen

September 19, 2025

5  out of  5
rating by Lexie Olsen
"Kenzie Lack is always helpful. She’s a very humble team player. I appreciate her being a good neighbor."
We responded:
"Thank you for sharing this kind feedback! We’re so glad to hear that Kenzie is always helpful and such a great team player. Being a good neighbor is exactly what we strive for, and we truly appreciate your support."
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myrie atnip

September 16, 2025

5  out of  5
rating by myrie atnip
"Kelsey P. is a pleasure to work with! She helped us get better insurance coverage at a lower rate. She answered any questions we had as well. I highly recommend Kelsey for all your insurance needs!"
We responded:
"Thank you for the great feedback! We’re glad Kelsey could help you find better coverage at a lower rate. We appreciate the recommendation!"
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Hunter

September 15, 2025

5  out of  5
rating by Hunter
"I have been very happy with my experience with Mallory’s State Farm. They always answer any questions I have and I feel they do their best for all of my insurance needs. Kelsey Pyles is who I usually communicate with and she has terrific customer service skills and she does great work. I am happy to recommend anyone to give them a shot."
We responded:
"Thank you for sharing this! We’re so glad to hear you’ve had such a positive experience and that Kelsey continues to provide terrific service. We appreciate your confidence in our team and your willingness to recommend us!"
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Paul Miranda

September 15, 2025

5  out of  5
rating by Paul Miranda
"I had several questions about our recent billing and coverages for our home and vehicles. The agent that helped me was Kelsey Paige. She made extra effort to make sure we got everything figured out and that we were satisfied. She made additional inquiries with the main State Farm billing department when the math wasn't adding up. She found everything that was needed to make sure our coverages were all good and priced accordingly. She was very friendly and fantastic to deal with. She is an asset to her office for sure. Thanks to Andrew Pfingstler as well for his assistance."
We responded:
"Thank you for sharing your experience! We love hearing that Kelsey went the extra mile to make sure everything added up and that you felt confident in your coverages. She truly is a great asset to our office. We also appreciate the shout-out to Andrew! Thanks for choosing us for your home and auto insurance."
Profile photo of Brandon Pyles

Brandon Pyles

September 15, 2025

5  out of  5
rating by Brandon Pyles
"⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Kelsey at State Farm! I’ve had such a great experience working with Kelsey at State Farm. From the very beginning, she was incredibly helpful, knowledgeable, and genuinely cared about finding the best coverage for my needs. She took the time to explain everything clearly, answered all my questions patiently, and made the entire process smooth and stress-free. Kelsey is not only professional but also personable — it’s clear she values her clients and goes the extra mile to make sure they’re taken care of. It’s rare to find someone who combines warmth with efficiency the way she does. If you’re looking for someone you can trust and rely on, I highly recommend reaching out to Kelsey. She’s a true asset to the State Farm team! — Brandon Pyles"
We responded:
"Thank you so much, Brandon, for the 5-star review and kind words! We’re thrilled to hear that Kelsey provided outstanding service and made the process smooth and stress-free. She truly cares about her clients and goes above and beyond to find the right coverage, so your feedback means a lot. We appreciate your trust in us for your boat and watercraft insurance needs!"
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Jordan Smith

September 15, 2025

5  out of  5
rating by Jordan Smith
"Kelsey has always taken the absolute best care of me with my different coverages! I’m so thankful for her and the office!"
We responded:
"Thank you for the great feedback! We’re glad Kelsey and our team could take such good care of you. We appreciate your business!"
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Sheila Michalski

September 9, 2025

5  out of  5
rating by Sheila Michalski
"Had a great experience with Kenzie. She got back with me in a timely manner. Would highly recommend her to care of all your insurance needs, she was very helpful & very friendly."
We responded:
"We love hearing this! Thank you for sharing your experience with Kenzie. She’ll be thrilled to know you found her helpful and friendly. We appreciate your recommendation!"
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thelma hickey

September 5, 2025

5  out of  5
rating by thelma hickey
"I was contacted by Miss Kenzie about signing up with State Farm again She did the work over the phone and sent me the prices for home and auto policies. Then we made an appointment for me to go and sign the paperwork. I went and Kenzie explained everything again to me. She printed a receipt and my new cards and gave them to me. It was a very productive and pleasant experience. For your insurance needs see a State Farm agent. I highly recommend them."
We responded:
"Thank you so much for leaving us a great review! We appreciate your continued support. We are thrilled you had a great experience working with Kenzie to setup your home and auto insurance!"