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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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david lack

August 29, 2025

5  out of  5
rating by david lack
"Kenzie was so eager to help me understand my insurance needs. She took the time to explain everything clearly and made the whole process so easy."
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Cindy for DIXIE LONGEARS

August 29, 2025

5  out of  5
rating by Cindy for DIXIE LONGEARS
"Kenz Lack went over and beyond to help us get info on prices and what each type would cover. We travel and have mules that weigh a ton each. They are constantly in the mix of people. She helped us figure out which way we needed to go when making changes."
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Stephanie Brown

August 29, 2025

5  out of  5
rating by Stephanie Brown
"Kenzie Lack is the best!!!"
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Rachel Haney

August 29, 2025

5  out of  5
rating by Rachel Haney
"Kenzie was amazing! She was super helpful and saved me hundreds on my monthly policy. Would recommend their services 100%."
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Bethany Bell

August 29, 2025

5  out of  5
rating by Bethany Bell
"Mallory and her team are excellent to work with! You can always count on them if you have any questions or concerns!"
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Jordan Wilkins

August 29, 2025

5  out of  5
rating by Jordan Wilkins
"Kelsey has helped me multiple times and does not stop until the job is done and you are satisfied. Mallory has a great team and I encourage anyone to considering getting insurance with them at State Farm."
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Quentin Hale

August 29, 2025

5  out of  5
rating by Quentin Hale
"Kelsey Pyles was very knowledgeable and assisted me with getting a lower insurance rate. Thankful for the awesome customer service provided and the support and experience I received today."
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Kenzie France

August 29, 2025

5  out of  5
rating by Kenzie France
"Kelsey was so helpful with getting my car insurance set up and helping me to save money! I’m not paying over $100 less on my car insurance than what I was paying! Thank you Kelsey for all you do! Great service by a great agent!"
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Kim Frazier

August 29, 2025

5  out of  5
rating by Kim Frazier
"Everyone here has been so wonderful to work with! Kelsey Pyles is just the best! She made my transition seamless, she's so kind and helpful! Very blessed to have her!"
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Leah Rhody

August 22, 2025

5  out of  5
rating by Leah Rhody
"I absolutely love being on board with State Farm! Kelsey Pyles is always a huge help when I have questions. She is knowledgeable and gives prompt responses. The rates are super competitive with other companies. We won’t use anyone else!"
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Chana Roller

August 20, 2025

5  out of  5
rating by Chana Roller
"They do a great job of keeping you informed and helping make the best decision to meet your budget. All the staff is great!"
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ljforchrist

July 25, 2025

5  out of  5
rating by ljforchrist
"I had a great experience switching my car and house insurance with the help of Kelsey! She was helpful and made the whole process easy. Highly recommend!"
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Crystal Deaton

July 16, 2025

5  out of  5
rating by Crystal Deaton
"Kenzie went above and beyond while providing me a quote for Auto insurance."
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Bobby Woods

July 10, 2025

5  out of  5
rating by Bobby Woods
"Addison was so helpful! She helped with a better policy at a better rate! Thank you so much!"
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charles cox

July 3, 2025

5  out of  5
rating by charles cox
"Kelsey was the absolute best to work with. After finishing our new home, we swapped all of our auto, homeowners, and life policies to State Farm and couldn't have asked for a better, more seamless experience."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alan Dunaway

July 3, 2025

5  out of  5
rating by Alan Dunaway
"Thank you Kelsey for working hard on resolving a issue we had with one of our vehicles. She is great to work with or have working for you. Thanks again."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Macy Williams

July 2, 2025

5  out of  5
rating by Macy Williams
"Mallory is extremely kind, knowledgeable, and helpful in making sure your insurance needs are met for you and your family. She goes above and beyond to make a personal connection with her customers and you always feel welcome in her office! Kenzie Lack was my customer service representative who helped re-evaluate my insurance costs and better options for life insurance and was instrumental in helping save my family money. Can' recommend them enough!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Mallory and Kenzie provided you with knowledgeable, helpful, and personalized service. It's wonderful to know they were able to assist you in finding the best insurance options for your family and save you money. Your recommendation means a lot to us, and we look forward to continuing to support your insurance needs. Please don't hesitate to reach out if you need anything else! Have a great day, Macy! "
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Kim Foutch

July 2, 2025

5  out of  5
rating by Kim Foutch
"I’m so glad I checked in with Kelsey Pyles at State Farm to see if what we were paying for our home and auto insurance was the best rate and coverage. It wasn’t and Kelsey was able to get ours switched to a new policy with them at a much better rate in the same day. Very impressed with the quick but thorough job she did!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kelsey was able to quickly find you better coverage at a great rate. Providing thorough and efficient service is very important to us, and it’s wonderful to know Kelsey delivered just that. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your trust in us!"
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sandra whitesell

July 1, 2025

5  out of  5
rating by sandra whitesell
"Mackenzie was able to quote our auto insurance and not only save us money, but she also increased the coverage we previously had! Thank you!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Megan Carroll

June 19, 2025

5  out of  5
rating by Megan Carroll
"Kelsey was very helpful, and I appreciated her communication throughout the process!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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B T

June 17, 2025

5  out of  5
rating by B T
"Kinsey Lack with State Farm was great! She helped me straighten out a mess with my homeowners policy. Working with her reminded me how important it is to have a local agent who knows the area. And she was consistently cheerful while she made it easy for me. Keep it up Kinsey!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Anthony Fuller

June 13, 2025

5  out of  5
rating by Anthony Fuller
"Thank you Kelsey for ALL your help with getting our Telluride fixed and for your help with the rental and rental reimbursement!!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jayme Dowell

June 11, 2025

5  out of  5
rating by Jayme Dowell
"Addison is AWESOME!!! I contacted her about getting a quote on a homeowners policy however, she not only got me an amazing quote for homeowners coverage but she also was able to get my auto policy reduced as well. Addison was so kind and compassionate from the very first time we spoke and I can already tell she truly cares about her customers. I am glad to say my husband and I are now ... New customers of State Farm insurance because of Ms Addison. Thank You Ms. Addison! 😊"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Catherine Joy Sherman

June 6, 2025

5  out of  5
rating by Catherine Joy Sherman
"I worked with Addison at this office and she was exceptionally kind and knowledgeable! She was very understanding of my busy schedule and how I needed to do everything remote and she was quick to answer any questions I had! I genuinely could not have asked for a better experience! The rates are great here and the service is absolutely awesome! I will be recommending this office and Addison to anyone with insurance needs!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rachel Rosinski

May 9, 2025

5  out of  5
rating by Rachel Rosinski
"Great customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"