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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Law

August 22, 2026

5  out of  5
rating by Jeff Law
"I'm very pleased with my overall experience with Kellie and Mallory. I was with another insurance company for 27 years and not feeling very satified with my coverage or customer service. One call to Kellie and I knew I'd found not only better coverage but much better service while also lowering my out of pocket on both home and auto. Why did I wait so long?!?! I have nothing but great things to say so far. I feel like I've found a new forever home for all my insurance needs. Thanks So Much Guys!!!"
Profile photo of Jeff Law

Jeff Law

August 22, 2026

5  out of  5
rating by Jeff Law
"I'm very pleased with my overall experience with Kellie and Mallory. I was with another insurance company for 27 years and not feeling very satified with my coverage or customer service. One call to Kellie and I knew I'd found not only better coverage but much better service while also lowering my out of pocket on both home and auto. Why did I wait so long?!?! I have nothing but great things to say so far. I feel like I've found a new forever home for all my insurance needs. Thanks So Much Guys!!!"
Profile photo of Jeff Law

Jeff Law

August 22, 2026

5  out of  5
rating by Jeff Law
"I'm very pleased with my overall experience with Kellie and Mallory. I was with another insurance company for 27 years and not feeling very satified with my coverage or customer service. One call to Kellie and I knew I'd found not only better coverage but much better service while also lowering my out of pocket on both home and auto. Why did I wait so long?!?! I have nothing but great things to say so far. I feel like I've found a new forever home for all my insurance needs. Thanks So Much Guys!!!"
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Marsha

August 20, 2026

5  out of  5
rating by Marsha
"After years with State Farm it’s very refreshing to have a new agent with them that actually seems to care about making sure that the customer is satisfied with the coverage & all aspects of our insurance needs & concerns. We were seriously considering moving to a different Insurance Company but are very happy to be starting a new professional relationship with our newly assigned agent. We look forward to the future ahead with State Farm."
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Marsha

August 20, 2026

5  out of  5
rating by Marsha
"After years with State Farm it’s very refreshing to have a new agent with them that actually seems to care about making sure that the customer is satisfied with the coverage & all aspects of our insurance needs & concerns. We were seriously considering moving to a different Insurance Company but are very happy to be starting a new professional relationship with our newly assigned agent. We look forward to the future ahead with State Farm."
We responded:
"Thanks for passing along your experience, Marsha—we’re grateful you shared! It's great to hear that you're satisfied with the care and attention you've received from our agency. We look forward to continuing to support you with all your insurance needs and building a strong relationship in the future."
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Marsha

August 20, 2026

5  out of  5
rating by Marsha
"After years with State Farm it’s very refreshing to have a new agent with them that actually seems to care about making sure that the customer is satisfied with the coverage & all aspects of our insurance needs & concerns. We were seriously considering moving to a different Insurance Company but are very happy to be starting a new professional relationship with our newly assigned agent. We look forward to the future ahead with State Farm."
We responded:
"Thanks for passing along your experience, Marsha—we’re grateful you shared! It's great to hear that you're satisfied with the care and attention you've received from our agency. We look forward to continuing to support you with all your insurance needs and building a strong relationship in the future."
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Janet Hicks

August 18, 2026

5  out of  5
rating by Janet Hicks
"Everyone in this office been very helpful and responsive. We appreciate the service provided!"
We responded:
"Thank you, Janet, for your feedback! We're glad to hear that Brian has been helpful and responsive. Your appreciation means a lot to us."
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Janet Hicks

August 18, 2026

5  out of  5
rating by Janet Hicks
"Everyone in this office been very helpful and responsive. We appreciate the service provided!"
We responded:
"Thank you, Janet, for your feedback! We're glad to hear that Brian has been helpful and responsive. Your appreciation means a lot to us."
Profile photo of Janet Hicks

Janet Hicks

August 18, 2026

5  out of  5
rating by Janet Hicks
"Everyone in this office been very helpful and responsive. We appreciate the service provided!"
We responded:
"Thank you, Janet, for your feedback! We're glad to hear that Brian has been helpful and responsive. Your appreciation means a lot to us."
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Bdc Bdc

August 17, 2026

5  out of  5
rating by Bdc Bdc
"Kelsey is wonderful! She helped me switch my auto insurance over and saved me a lot of money in the process. Super professional, friendly, and easy to work with. Highly recommend!"
We responded:
"We can’t thank you enough for the recommendation! We're delighted to hear that Kelsey was able to assist you with switching your auto insurance and help you save money. Our team is committed to providing professional and friendly service, and it's great to know that you found working with us easy. If you ever need further assistance with your insurance needs, feel free to reach out."
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Bdc Bdc

August 17, 2026

5  out of  5
rating by Bdc Bdc
"Kelsey is wonderful! She helped me switch my auto insurance over and saved me a lot of money in the process. Super professional, friendly, and easy to work with. Highly recommend!"
We responded:
"We can’t thank you enough for the recommendation! We're delighted to hear that Kelsey was able to assist you with switching your auto insurance and help you save money. Our team is committed to providing professional and friendly service, and it's great to know that you found working with us easy. If you ever need further assistance with your insurance needs, feel free to reach out."
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Bdc Bdc

August 17, 2026

5  out of  5
rating by Bdc Bdc
"Kelsey is wonderful! She helped me switch my auto insurance over and saved me a lot of money in the process. Super professional, friendly, and easy to work with. Highly recommend!"
We responded:
"We can’t thank you enough for the recommendation! We're delighted to hear that Kelsey was able to assist you with switching your auto insurance and help you save money. Our team is committed to providing professional and friendly service, and it's great to know that you found working with us easy. If you ever need further assistance with your insurance needs, feel free to reach out."
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Kelsey Cornelius

August 17, 2026

5  out of  5
rating by Kelsey Cornelius
"Anytime we have questions or are in need of policy adjustments Mallorys team is quick to respond and walk us through."
We responded:
"Kelsey, it’s great to know our team has been there when you’ve needed help with policy changes and questions! We’re pleased we could keep things responsive and straightforward for you. Thanks for taking the time to share your experience!"
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Kelsey Cornelius

August 17, 2026

5  out of  5
rating by Kelsey Cornelius
"Anytime we have questions or are in need of policy adjustments Mallorys team is quick to respond and walk us through."
We responded:
"Kelsey, it’s great to know our team has been there when you’ve needed help with policy changes and questions! We’re pleased we could keep things responsive and straightforward for you. Thanks for taking the time to share your experience!"
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david foutch

August 4, 2026

5  out of  5
rating by david foutch
"I am very pleased with my experience with this office. I unfortunately had a water leak and flooded basement. Mallory and her team were on it in a heartbeat and stayed with me through the process of restoring the basement. My claim was handled with little concern on my part as they took care of everything.
All my interactions with the office are friendly, courteous and professional. I'm grateful that I have the confident assurance that I can trust them with my insurance needs."
We responded:
"We're so glad to hear that the team was able to assist you promptly with your water leak and basement restoration! It's wonderful to know that you feel confident and assured in trusting us with your insurance needs. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you, David, for sharing your experience with our office!"
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david foutch

August 4, 2026

5  out of  5
rating by david foutch
"I am very pleased with my experience with this office. I unfortunately had a water leak and flooded basement. Mallory and her team were on it in a heartbeat and stayed with me through the process of restoring the basement. My claim was handled with little concern on my part as they took care of everything.
All my interactions with the office are friendly, courteous and professional. I'm grateful that I have the confident assurance that I can trust them with my insurance needs."
We responded:
"We're so glad to hear that the team was able to assist you promptly with your water leak and basement restoration! It's wonderful to know that you feel confident and assured in trusting us with your insurance needs. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you, David, for sharing your experience with our office!"
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Josh Swift

August 4, 2026

5  out of  5
rating by Josh Swift
"Mallory is the best. Her attention to detail, and knowledge of the insurance world is second to none."
We responded:
"Josh, we appreciate you choosing our team! We're delighted to hear that our attention to detail and expertise in the insurance world have made a positive impact on your experience."
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Greg Weir

August 1, 2026

5  out of  5
rating by Greg Weir
"I recently met this remarkable team at the state fair. After receiving a fun bobblehead, I decided to get a quote from them, and I’m glad I did. In today’s world of technology and AI, it was truly refreshing to work with Kellie—her high energy, positive attitude, and genuine approach stood out. She not only took the time to provide us with a thorough quote but also handled all the legwork to make the process effortless. While I hope I never have to file a claim, I feel confident knowing I have this outstanding agent on my side. Thank you for your help—before, we were paying twice as much for our home insurance!"
We responded:
"This sounds like an incredible experience, and we're pleased it was just that! Thank you, Greg."
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Kevin Molloy

July 31, 2026

5  out of  5
rating by Kevin Molloy
"Mallory and her team. brings to life the "Good Neighbor " vibe from the minute you walk through the door. Without a doubt its more about the relationship then it is selling a policy ."
We responded:
"Kevin, your kind words truly capture what we strive for every day! We’re grateful to hear our team has provided that “Good Neighbor” feeling and created a relationship built on trust and genuine care. We appreciate you sharing your experience and are always here whenever you need help with your insurance needs."
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Quentin Cook

July 29, 2026

5  out of  5
rating by Quentin Cook
"Kelsey is incredibly responsive, knowledgeable, and always goes above and beyond to provide exceptional customer service. It's rare to find someone who treats you like family and truly has your best interests at heart. If you're looking for an insurance agent who is friendly, professional, and always willing to help, I highly recommend reaching out to Kelsey and the team at Mallory Pfingstler State Farm. Five stars isn't enough!"
We responded:
"Quentin, this is exactly the kind of experience we strive to create! We’re glad Kelsey was able to provide the responsiveness and care that made your experience stand out. Thank you for choosing our agency—we truly appreciate your support."
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Ryan Chavez

July 23, 2026

5  out of  5
rating by Ryan Chavez
"Mallory and her team are amazing! If you are looking for a kind, knowledgeable agency for your insurance, I would highly recommend them."
We responded:
"Thank you, Ryan, for your recommendation and for highlighting the kindness and knowledge of our team. We're delighted to know that you had a positive experience with our agency. "
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Daniel Winkelman

July 23, 2026

5  out of  5
rating by Daniel Winkelman
"Attentive and very customer focussed"
We responded:
"Receiving your 5-star rating made our day, Daniel! Thanks for your support and for allowing us to be part of your insurance journey."
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John Dakas

July 22, 2026

5  out of  5
rating by John Dakas
"The team was very helpful and pleasant to work with."
We responded:
"John, thank you for taking a moment to leave us a 5-star rating! Knowing you had a positive experience means a lot, and we're always here if there's ever anything you need."
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j r

July 21, 2026

5  out of  5
rating by j r
"professionally run agency with excellent attention to detail and follow-thru . . . 10 stars if that rating was an option!"
We responded:
"Thank you for your kind words! We believe great service is all about the little details, and we're happy to know that commitment came through in your experience. We appreciate the opportunity to be your insurance team."
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Edward Osei

July 15, 2026

5  out of  5
rating by Edward Osei
"Kelsey Pyles is the BESTT representative you could ask for. She’s super helpful, knows her stuff and is very informative, and goes above and beyond for customers! I had an amazing experience with her and would recommend anyone to her specifically @ Malloy Pfingstler’s office"
We responded:
"We’re lucky to have team members like Kelsey, and we’re grateful you took the time to recognize her, Edward! Knowing she made such a positive impact on your experience means so much. Thank you for choosing our office!"