Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tracy Cannon

Tracy Cannon

May 1, 2026

5  out of  5
rating by Tracy Cannon
"We changed our auto, home, life, farm, and boat insurance to State Farm and we couldn’t not be happier. Kelsey was awesome and saved us a lot of money yearly, she was always there to answer our questions and gave us many options and worked with us as we choose the best for our family. We should have made the change sooner. Thanks Kelsey you’re the best!!! Highly recommend Kelsey if you’re looking to get more info."
We responded:
"Thank you, Tracy, for sharing your experience! It's great to hear that Kelsey was able to assist you in finding the best options for your family's insurance needs while saving you money. We appreciate your recommendation and look forward to continuing to serve you."
Profile photo of Alexis Hill

Alexis Hill

May 1, 2026

5  out of  5
rating by Alexis Hill
"Kelsey was absolutely AMAZING throughout this whole process! As first time homebuyers we had a lot of anxiety but she definitely eased it and explained everything in detail. She also helped us save a lot of money for our auto insurance! She responds right away and is always so happy to help!! We will definitely be using her in the future! Thank you Kelsey you’re the best!!"
We responded:
"Thank you, Alexis, for sharing your experience! It's great to hear that Kelsey was able to ease your anxiety and provide detailed explanations as first-time homebuyers. We're glad she could help you save on auto insurance too."
Profile photo of Cheyenne Silcox

Cheyenne Silcox

April 28, 2026

5  out of  5
rating by Cheyenne Silcox
"Kelsey went above and beyond to help me find a great coverage that was affordable! So kind always."
We responded:
"Thank you, Cheyenne, for your feedback! We're glad to hear that Kelsey was able to assist you in finding affordable coverage and that you found her kindness helpful. Your support means a lot to us. "
Profile photo of Heather

Heather

April 20, 2026

5  out of  5
rating by Heather
"Kelsey is the sweetest. She goes above and beyond for her customers 😊"
We responded:
"Thank you, Heather, for your kind words about Kelsey. We're happy to hear she went above and beyond for you. Your feedback means a lot to us. "
Profile photo of Cathleen Humphrey

Cathleen Humphrey

April 20, 2026

5  out of  5
rating by Cathleen Humphrey
"Kelsey was so helpful! She helped save us money on our insurance while also increasing our coverage!"
We responded:
"Thank you, Cathleen, for sharing your experience! It's great to hear that Kelsey was able to assist you in saving money while enhancing your coverage. We appreciate your feedback and support."
Profile photo of James Atkinson

James Atkinson

April 20, 2026

5  out of  5
rating by James Atkinson
"New Business in Smithville moving from Georgia. Mallory got me moved and hooked up fast. Best Service ever."
We responded:
"Thank you, James, for sharing your experience! We're glad we could assist with your move and get everything set up quickly. If you need anything else, feel free to reach out. "
Profile photo of James Atkinson

James Atkinson

April 20, 2026

5  out of  5
rating by James Atkinson
"Best Agent ever!"
We responded:
"Thank you, James, for your kind words! We're glad to hear that you think so highly of our service. If there's anything else we can do for you, just let us know. "
Profile photo of Sabrina Linder

Sabrina Linder

April 20, 2026

5  out of  5
rating by Sabrina Linder
"Kenzie lack helped me understand my policy benefits, deductibles and fees! Whe was such a help (:"
We responded:
"Thank you, Sabrina, for sharing your experience! It's great to hear that Kenzie was able to help you understand your policy details. We appreciate your feedback and support."
Profile photo of Vanessa Winchester

Vanessa Winchester

April 17, 2026

5  out of  5
rating by Vanessa Winchester
"Kelsey and Kenzie at the office are awesome! They are always willing to help and take care of my changes and questions immediately as they are available to do so. Thanks so much for having these ladies there. Don’t know what I’d do without them!"
We responded:
"Thank you, Vanessa, for your kind words about Kelsey and Kenzie! We're glad to hear they have been helpful with your changes and questions. We appreciate your feedback and support."
Profile photo of Power Up Electric,LLC

Power Up Electric,LLC

April 16, 2026

5  out of  5
rating by Power Up Electric,LLC
"Andrew and Mallory and the entire state farm team have been wonderful to work with. They always act quickly to ensure all of our needs are met and are more than willing to answer all of my questions. They go above and beyond!"
We responded:
"Thank you for your kind words about our team. We're glad to hear that our quick responses and willingness to answer questions have been helpful. We appreciate your support!"
Profile photo of Janet Hicks

Janet Hicks

April 15, 2026

5  out of  5
rating by Janet Hicks
"Brian has been very helpful and responsive. We appreciate the service provided!"
We responded:
"Thank you, Janet, for your feedback! We're glad to hear that Brian has been helpful and responsive. Your appreciation means a lot to us."
Profile photo of Zowie Tillery

Zowie Tillery

April 13, 2026

5  out of  5
rating by Zowie Tillery
"Kellie has been extremely helpful!"
We responded:
"Thank you, Zowie, for your feedback! We're glad to hear that Kellie has been extremely helpful. Your support means a lot to us."
Profile photo of Kaylie White

Kaylie White

April 13, 2026

5  out of  5
rating by Kaylie White
"Great and helpful staff!"
We responded:
"Thank you, Kaylie, for your kind words about our staff! We're glad to hear you found them helpful. Your feedback means a lot to us."
Profile photo of Bryan Portillo

Bryan Portillo

April 10, 2026

5  out of  5
rating by Bryan Portillo
"They were super quick and friendly and very knowledgeable and answered any questions. Kelsey helped me out personally and she was kind and patient and very knowledgeable she went above and beyond. It’s so nice to have such nice and kind insurance representatives that truly care about customer care!"
We responded:
"Thank you, Bryan, for your thoughtful review! We're glad to hear that Kelsey provided you with quick, friendly, and knowledgeable service. It's great to know our team made a positive impact on your experience. Thanks again!"
Profile photo of HeyIt'sAshlyn :D

HeyIt'sAshlyn :D

April 9, 2026

5  out of  5
rating by HeyIt'sAshlyn :D
"Mallory and Kelsey are absolutely fabulous and pleasures to work with!!"
We responded:
"Thank you, Ashlyn, for your kind words! We're glad to hear that Mallory and Kelsey made your experience enjoyable. Your feedback means a lot to us."
Profile photo of Emma Hayes

Emma Hayes

April 8, 2026

5  out of  5
rating by Emma Hayes
"The girls are always so helpful! Kelsey always gives me great information and helps me figure out what policy works best for me!"
We responded:
"Thank you, Emma, for your kind words! We're glad to hear that Kelsey and the team have been helpful in providing you with the information you need. Your feedback means a lot to us."
Profile photo of Dewana Stamps (Msd)

Dewana Stamps (Msd)

April 8, 2026

5  out of  5
rating by Dewana Stamps (Msd)
"When I met with kenzie she was great gave me details about my auto insurance and explained everything. Best insurance I've had in a long time I should have switched sooner. Thank you Kenzie your the best..."
We responded:
"Thank you, Dewana, for sharing your experience! We're glad Kenzie could provide you with detailed information about your auto insurance. We're happy to have you with us."
Profile photo of Brandi Womack

Brandi Womack

April 7, 2026

5  out of  5
rating by Brandi Womack
"Great people to work with, very friendly staff! They answered all my questions regarding car and home insurance in a timely manner!"
We responded:
"Thank you, Brandi, for your kind words! We're glad our team could assist you with your car and home insurance questions promptly. Your feedback is greatly appreciated."
Profile photo of Megan Hendrixson

Megan Hendrixson

April 6, 2026

5  out of  5
rating by Megan Hendrixson
"If I could have given a 10 star review I most certainly would have. State Farm in Smithville has been nothing short of amazing. Not only that the price is cheaper than any other option I have ever had. I definitely recommend."
We responded:
"Thank you, Megan, for your generous words! We're delighted to hear that our team in Smithville has provided you with great service and competitive pricing. Your recommendation means a lot to us. "
Profile photo of Eric “webhead64” Trisilla

Eric “webhead64” Trisilla

April 6, 2026

5  out of  5
rating by Eric “webhead64” Trisilla
"This agency is awesoMe and Kellie Williams is awesome! Friendly, knowledgable and super helpful. If you’ve ever hated dealing with your insurance company (home n auto) then call Maklory Pfingstler agency and you won’t hate any more, or in fact ever again!!"
We responded:
"Thank you, Eric, for your awesome review! We're glad to hear that Kellie Williams and our team have made your experience with home and auto insurance a positive one. We appreciate your recommendation and look forward to continuing to serve you."
Profile photo of Linda Hale

Linda Hale

April 6, 2026

5  out of  5
rating by Linda Hale
"Very helpful"
We responded:
"Thank you, Linda, for your feedback. We're glad to hear you found our service helpful. If you need anything else, feel free to reach out. "
Profile photo of Erin Fennell

Erin Fennell

April 1, 2026

5  out of  5
rating by Erin Fennell
"Mallory and her team are wonderful to work with, very responsive and engaging. We have been clients there for years now and have no plans to switch."
We responded:
"Thank you, Erin, for your kind words and for being a loyal client over the years. We're glad to hear that our team's responsiveness and engagement have made a positive impact. Your trust means a lot to us. "
Profile photo of Ryan Slager

Ryan Slager

April 1, 2026

5  out of  5
rating by Ryan Slager
"Always there to help and great, friendly faces."
We responded:
"Thank you, Ryan, for your kind words and the 5-star rating! We're glad to hear that our team is always there to help and that you enjoy our friendly service. Your support means a lot to us. "
Profile photo of Tom Duggin

Tom Duggin

March 31, 2026

5  out of  5
rating by Tom Duggin
"Mallory and her staff go above and beyond to serve not only the needs of their customers, but the community, as well. They have sponsored numerous events and activities, including many local sports teams as well as the participating student-athletes. They are not just a business, but a strong part of our community in so many ways!"
We responded:
"Thank you, Tom, for your thoughtful review. We're grateful for the opportunity to support both our customers and the community through various events and activities. Your recognition means a lot to us. "
Profile photo of Nick

Nick

March 27, 2026

5  out of  5
rating by Nick
"Not a bad thing to say about this group! They have a great team and for as long as I've been a client they've always been quick to respond, super friendly, conversational and knowledgeable. Thanks very much to you all!"
We responded:
"Thank you, Nick, for your kind words! We're glad to hear that our team's quick response and friendly service have made a positive impact during your time with us. We appreciate your support!"